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Share of complaints that ended with money back
0.0%
Of the 138 complaints recorded against Grain Technology, Inc. in the CFPB database, 0 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 91 | 65.9% |
| Incorrect information on your report | 14 | 10.1% |
| Getting a line of credit | 9 | 6.5% |
| Charged fees or interest you didn't expect | 6 | 4.3% |
| Credit limit changed | 3 | 2.2% |
| Problem with additional add-on products or services | 3 | 2.2% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Closed with explanation The company stated its position; nothing changed for the borrower. | 124 | 89.9% |
| Closed with non-monetary relief A non-cash fix (e.g. a correction or a stopped practice). | 14 | 10.1% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| Georgia | 23 |
| Texas | 19 |
| North Carolina | 9 |
| California | 8 |
| Florida | 8 |
| New York | 8 |
| Virginia | 6 |
| Alabama | 5 |
Verbatim from complaints filed against Grain Technology, Inc. in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
This is in response to complaint XXXX Grain has finally updated my payment information however, late reporting is still showing. I was told in XXXX it would be updated XX/XX/1924, as that is around the time their systems send reporting. All late reports need to be removed. This has been an ongoing issue for XXXX year. They alleged I did…Problem when making payments · complaint filed 2024-03-08
I'm trying to make a payment on my account, it is now late. The company only uses a mobile app. Everytime I open the app it says deposit pending. It keeps saying arriving by the next business day by XXXX, but after the time comes, I get no deposit and the timer resets. There is a button that says pay with debit card, but when I click on…Problem when making payments · complaint filed 2024-02-13
Had an issue with my account which was on autopay being paid after receiving a notice that my account was 45 days past due. I reached out to customer service, which is only accessible via email to have the issue resolved. After troubleshooting, they came to the conclusion that the issue was internal with their mobile app. I was then…Problem when making payments · complaint filed 2024-02-08
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
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