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Possible Finance
Share of complaints that ended with money back
0.74%
Of the 270 complaints recorded against Possible Financial Inc in the CFPB database, 2 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 86 | 31.9% |
| Problem when making payments | 39 | 14.4% |
| Problem with the payoff process at the end of the loan | 22 | 8.1% |
| Struggling to pay your loan | 21 | 7.8% |
| Can't contact lender or servicer | 20 | 7.4% |
| Problem with a company's investigation into an existing problem | 15 | 5.6% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Closed with explanation The company stated its position; nothing changed for the borrower. | 254 | 94.1% |
| Closed with non-monetary relief A non-cash fix (e.g. a correction or a stopped practice). | 14 | 5.2% |
| Closed with monetary relief Money was returned. | 2 | 0.7% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| Texas | 67 |
| Florida | 47 |
| California | 43 |
| Ohio | 26 |
| Michigan | 10 |
| South Carolina | 9 |
| Virginia | 9 |
| Indiana | 7 |
Verbatim from complaints filed against Possible Financial Inc in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
I am filing this complaint against Possible Finance due to failure to timely process my ACH revocation, delayed responsiveness, and conduct that is placing me at risk of further financial harm. I provided formal advance notice revoking ACH authorization for this account several days before my payment due date. I made my instructions…Problem when making payments · complaint filed 2026-05-14
I have reviewed the response provided by Possible Financial regarding my account. While Possible confirmed that all required payments were completed, their response does not sufficiently support the negative reporting of this account as charged off. The documentation provided shows that : All scheduled payments were made and completed…Incorrect information on your report · complaint filed 2026-04-29
I opened an installment loan with Possible Financial Inc. in XX/XX/XXXX with an original balance of approximately {$70.00}. The account is now being reported as charged off with a current balance of {$87.00} as of XX/XX/XXXX. I dispute the accuracy, completeness, and verifiability of this account as it is currently being reported. The…Charged fees or interest you didn't expect · complaint filed 2026-04-20
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
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