Home → Lenders → Tower Loan of Mississippi
Share of complaints that ended with money back
0.0%
Of the 459 complaints recorded against Tower Loan of Mississippi in the CFPB database, 0 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Struggling to pay your loan | 143 | 31.2% |
| Problem when making payments | 120 | 26.1% |
| Charged fees or interest you didn't expect | 58 | 12.6% |
| Problem with additional add-on products or services | 30 | 6.5% |
| Problem with the payoff process at the end of the loan | 25 | 5.4% |
| Improper use of your report | 17 | 3.7% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Closed with explanation The company stated its position; nothing changed for the borrower. | 459 | 100.0% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| Louisiana | 122 |
| Mississippi | 114 |
| Missouri | 68 |
| Alabama | 60 |
| Texas | 38 |
| Illinois | 31 |
| Tennessee | 4 |
| Georgia | 3 |
Verbatim from complaints filed against Tower Loan of Mississippi in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
Tower Loan of XXXX sent me a live check days before XXXX of XXXX, a check in which I did not apply for. Though I cashed the check because I needed the money at the time, the was no repayment terms on the check. The check was for XXXX and they billed me XXXX monthly and I made all payments on time until I reached the XXXX mark. This…Received a loan you didn't apply for · complaint filed 2026-06-23
Called my place of employment. References were not called, instead, called my place of employment first. I asked then to no longer call my job, and XXXX from Tower Loan, did not agree to stop calling my place of employment. They also continue to threaten to report me to the credit bureaus when my account has never been XXXX days late.Problem when making payments · complaint filed 2026-05-13
I was granted a loan from Tower Loan in XXXX of XXXX. I have never missed a payment until XX/XX/XXXX. They give a five day grace period and I was one day late and they begin to harass me. My loan is due on the XXXX of each month and on the very next day, the phone calls start. Within the five day period, they called my parents and they…Problem when making payments · complaint filed 2026-05-07
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
We take no payment from lenders, do not accept their advertising, and refer no one to a loan. Our revenue comes from credit union referrals, data licensing and reader support — never from a high-cost lender. If you find an error here, tell us and we will correct it and say that we did. How we work →