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World Finance
Share of complaints that ended with money back
0.57%
Of the 527 complaints recorded against World Acceptance Corporation in the CFPB database, 3 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
1 government action we have matched to this company, by regulator and year. Each links to its primary source.
The SEC found World Acceptance’s former Mexican subsidiary paid more than $4M in bribes to Mexican officials, in violation of the Foreign Corrupt Practices Act.
Read the SEC source →This company is publicly traded (WRLD). These figures are stated in its own annual report (FY2026 Form 10-K) — not our estimates.
The filing states that 61.7% of its gross loans carry an APR above 36%. Fiscal year ends March 31.
Read the FY2026 Form 10-K on SEC EDGAR →Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Struggling to pay your loan | 90 | 17.1% |
| Incorrect information on your report | 86 | 16.3% |
| Charged fees or interest you didn't expect | 73 | 13.9% |
| Problem when making payments | 70 | 13.3% |
| Problem with the payoff process at the end of the loan | 39 | 7.4% |
| Improper use of your report | 25 | 4.7% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Closed with explanation The company stated its position; nothing changed for the borrower. | 480 | 91.1% |
| Closed with non-monetary relief A non-cash fix (e.g. a correction or a stopped practice). | 44 | 8.3% |
| Closed with monetary relief Money was returned. | 3 | 0.6% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| Georgia | 123 |
| Texas | 93 |
| South Carolina | 56 |
| Alabama | 33 |
| Tennessee | 31 |
| Illinois | 25 |
| Oklahoma | 19 |
| Indiana | 18 |
Verbatim from complaints filed against World Acceptance Corporation in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
I am filing this complaint against World Finance XXXX ( World Acceptance Corporation ) regarding multiple FCRA violations established by their own documents and admissions. This complaint is separate from and in addition to my prior complaint ( ID XXXX ) and is based on new facts that emerged from World Finance 's own CFPB response and…Problem with a company's investigation into an existing problem · complaint filed 2026-05-29
I and my wife took loan out to repay loan and to increase loan to pay off other debt. My ex-wife had a XXXX due to XXXX and suffered XXXX XXXX as a result. With her medical issues it became impossible to make the payments. When I contacted them, they refused to assist with deferment or to decrease the XXXX % or XXXX interest rate. It has…Struggling to pay your loan · complaint filed 2026-05-27
I've been getting a phone call from them. By random XXXX numbers. They called me and asked me to verify my social security number also my address. I asked them to verify who this was. They didnt want to tell me. What it was for. They acted like a scammer. And a legitimate loan company is supposed to tell you the reason for the call by…Problem with a company's investigation into an existing problem · complaint filed 2026-05-21
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
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